Venue Hire Terms and Conditions
Terms and Conditions:
Please read and agree to our terms and conditions before hiring the venue.
A quote you have been given is based upon the amount of people in the package only unless additional people have been agreed, added and paid for if possible, not exceeding the maximum capacity.
A 50% deposit will be required to secure your booking date. Pencilled bookings without a deposit risk losing their booking if required elsewhere. The full remaining balance is due 14 days before the date booked. Venue hire booked within 14 days of the booking date will be required to pay the full balance upon booking.
Cancellations - We will refund 100% of payments if the booking is cancelled within 72 hours. 48 hours or less will incur a 50% cancellation fee. Unfortunately ’no shows’ (Additions ONLY, not within the 10 minimum) will not be refunded unless cancelled within 48 hours.
Any dietary requirements need to be discussed and agreed with a member of the team with 72 hours of the booking.
You are more than welcome to bring in outside entertainers or similar, however please make us aware as we may need to provide extra space or venue details beforehand.
The maximum capacity of seated persons is 28. There is the ability to have up to 5 extra adults/guests to supervise parties, however there may not be any seating available. In particular children parties, if the maximum capacity of 28 children is taken, parents and carers of guests will not be able to stay and will be required to come back to collect at the relevant time. This is the repsonsibilty of the hirer to arrange. We apologise for any inconvenience this may cause however fire, health and safety must be adhered to.
Children are at the parents/hirers responsibility and any injuries or accidents need to be reported to a member of staff. Any breakages must be paid for, within reason.
Please use the room sensibly and considerately. Please keep a copy of these terms and conditions. Once read, please inform a member of staff via email that you have agreed to the terms at firstname.lastname@example.org. If you have a paper copy, please sign and date and hand back to a member of staff before your booking.
For more information, please do not hesitate to get in touch.